Refund policy

 

At FSK Store, we want you to love what you buy! If you’re not completely happy, you can return your item within 15 days of purchase. Just make sure the item is unused, unworn, with tags, and in its original packaging, and keep your receipt or proof of purchase handy.

To start a return, simply contact us at fskco.official@gmail.com. We’ll guide you on where and how to send your package. Please note that the cu.tomer is responsible for return shipping, and items sent back without contacting us first cannot be accepted.

You can always contact us for any return question at fskco.official@gmail.com

Damages and issues

When your order arrives, please check it carefully. If anything is damaged, defective, or wrong, reach out immediately so we can fix it.

Exceptions / non-returnable items

Some items cannot be returned or exchanged. These include sale or clearance items, discounted products, seasonal collections like Eid or Ramadan, and customized products made just for you. Items damaged by the customer cannot be returned unless it’s proven that the damage happened before delivery.

Exchanges

If you’d like to exchange a product, the fastest way is to return your original item first. Once your return is approved, you can order a replacement. A 35% fee will be applied for exchanges.

Refunds

After we receive and inspect your return, we’ll let you know if your refund is approved. If it is, 30% will be deducted from the original amount, and the remaining balance will be refunded to your chosen payment method. Keep in mind that it may take 3–12 days for your bank or card provider to process the refund.

At FSK Store, we’re here to make your shopping experience smooth and worry-free!